E-label Policy

Welcome to E-labels website terms and conditions. Please read through them carefully before placing your order. By using this website and/or placing an order you agree to be bound by the terms and conditions set out below. We may change these terms from time to time without notice to you. Changes will apply to any subsequent orders received.
Once your order has been confirmed, we will not be able to make any changes.

Delivery cost

United Kingdom:

Standard: £4.50

 

Europe: (Eire,France,Germany,Spain,Sweden,Holland,Denmark,Italy,Austria,Belgium,Finland,

Greece,Norway,Switzerland,Greenland, Faroe Islands)

Standard: £8.50

Canada, North and South America:

Standard: £12.00

 

Australia and New Zealand:

Standard: £12.00

Please note that any additional duty and custom charges in the destination country are payable by the by the recipient. You are advised to check the latest applicable local requirements before placing an order. E-label is not responsible for any delays that might occur on your delivery due to this.

 

Delivery times

United Kingdom:

Standard: 6-10 working day if ordered Monday – Thursday before 14 pm. Orders placed on Fridays will be sent out the following Monday and delivered with in 6-10 working days

Exceptions: UK Bank Holidays (if applicable). Please allow and extra working day.

Europe:

Please allow up to 6-10 working days for your order to arrive.

Canada, North and South America:

Please allow up to 10-15 working days for your order to arrive.

Australia and New Zealand:

Please allow up to 10-15 working days for your order to arrive.

Payment

We accept American Express, Visa, Visa Delta, Visa Electron, Maestro, MasterCard and Solo.

All credit/debit cardholders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to, or does not for any reason, authorize payment then you will be notified immediately at the check out stage.

All payments go through Korta.

Korta has a PCI DSS certification (Payment Card Industry Data Security Standard). According to the international Card Companies, any entity that handles and/or services card information needs to be PCI certified. Korta therefore meets all security requirements for handling and/or servicing card information.

 

Products and prices:

All prices are inclusive of VAT (where applicable) at the rate appropriate to the country of receipt, where within the EU, and are correct at the time of entering the information on to the system. The total cost of the order is the price of the products ordered plus the delivery charge.

We have made every effort to display as accurately as possible the colours of our products that appear on the website. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the product on delivery.

All sizes and measurements are approximate; however we do make every effort to ensure they are as accurate as possible. Please refer to the size guide for clarification.

We will take all reasonable care to ensure that all details, descriptions and prices of products appearing on the website are correct at the time when the relevant information was entered onto the system. We reserve the right to refuse orders where product information has been mis-published, including prices and promotions.

Prices are subject to change without notice. Prices are inclusive of VAT (where applicable).

Goods are subject to availability. As there is a delay between the time when the order is placed and the time when the order is accepted, the stock position relating to particular items may change. If an item you have ordered becomes out of stock before we accept the order we shall notify you as soon as possible and you will not be charged for the out of stock items.

When you place an order on our website we shall email you an acknowledgment. Our acceptance of an order does not take place until dispatch of the order, at which point the purchase contract will be made and you will be charged.

Once you have checked out and your order has been confirmed you will not be able to make any changes to your order so please make sure that everything is correct before clicking the confirm button.

Any discounts triggered by the entry of a promotional code will not be applied until the order is accepted but will be detailed on the invoice.

We reserve the right to refuse an order. Non-acceptance of an order may, for example, result from one of the following:

*The product ordered being unavailable from stock

*Our inability to obtain authorization of payment

*The identification of an error within the product information, including price or promotion

If there are any problems with your order we shall contact you. We reserve the right to reject any offer to purchase by you at any time.

We will take all reasonable care, in so far as it is within our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the website.

Where applicable, you may cancel your order in accordance with your rights under the Distance Selling Regulations.

 

Returns:

We accept returns with in 14 days of receipt.

When returning an item from the UK, Europe, Canada, North and South America, Australia and New Zealand:

Please forward to:

E-label

Holywell House

Wellington Passage

London E11 2AL

United Kingdom

 

When returning from Iceland:

Please forward to:

E-label

Laugavegi 33

101 Reykjavik

Island

We recommend that you send the item back to us using recorded delivery. The item is your responsibility until it reaches us.

www.shopelabel.com is operated and owned by

Eskimo Branding

Laugavegi 33

101 Reykjavik

Iceland